How do I return an item?
If for any reason you are not satisfied with your order within 14 days from the date of delivery, please write to Returns@taverentees.com with your original order number and the issue with your order.
To request a return, please give your order number, the item you are returning, and the reason you are returning it. You may choose to receive a refund or to receive store credit.
Once we receive your email, we will send you a return address at which you can mail your item. Please send the item back at the address indicated, along with your original order number and name. The customer is responsible for return postage, and we recommend you send the item back via a traceable shipping method. We are not responsible for returned items that are lost in the mail. Once we receive the item back at our warehouse, please allow up to 2 weeks for the return to be processed.
We will refund the purchase price of the item minus a $5 restock fee. We cannot refund the original shipping unless the return is due to our error, damaged or defective merchandise.
Items returned for refund must be in brand new condition - unworn (except to try on), unwashed, and unused, no exceptions. Collectible items must also be in new condition and not show any damage.
Items can be returned for store credit or returned for a refund. The customer is responsible for postage, and we recommend you send the item back via a traceable shipping method. Once we receive the original item, store credit or a refund will be issued minus a $5 restock fee. You may place a new order online anytime for your desired item or size.
For items with damages or defects, or for incorrect items received or misshipped, an exchange will be processed. If your item is damaged, please provide a photo of the damage with your original email.
Badali Jewelry Exchanges:
All The Wheel of Time jewelry is made by Badali Jewelry. Their return/exchange policies are as follows:
Art by Paul Bielaczyc (Aradani Studios) Exchanges:
Art prints by Paul Bielaczyc are processed by his company, Aradani Studios. Their return/exchange policies are as follows: